Your new curbing is warranted for 1 year. It is very important that you take a few steps when your curb is first installed to ensure that it achieves its proper curing time.
1) It is not necessary to spray your curb with water. However, it can be if you choose to do so. You will need to wait at least 24 hours before doing so and then spray only with a fine mist. Absolutely no direct pressure or more aggressive spray patterns are to be used as they may damage your curb. Repeat the misting for 2 or 3 more times over the 24 hours following the initial wait period.
2) Keep lawn mowers, children and pets away from the border for at least 24 hours. The concrete will be “hard” to the touch after 24 hours however it requires a full 28 days to completely cure. This is especially true if we are experiencing a period of damp or humid weather.
3) Sod laying, sprinkler work and landscape work can be started 48 hours after installation. Caution must be taken as shovels, picks and wheelbarrows will damage the border. If you have a landscape contractor working for you, caution him about protecting the curb from damage. If wheelbarrows are to be used moving dirt or rock over the border, build a mound of dirt over it (6” deep) or build a ramp over the border to keep the weight from damaging the border. Never allow a lawn tractor, maintenance tractor or truck to run over the border.
5) If it rains within 8 hours after completion please cover the border with plastic. Make sure that sprinkler systems do not come on for 24 hours after completion. Irrigation, backwash from pools and heavy rain could damage the border during the first 24 hours.
6) Efflorescence (white powder substance) can appear on occasion and does not look good on curbing. It is generated from water sprinkling systems and can also appear after a rainstorm. The intensity of the efflorescence varies depending upon the type (hardness) of your water and the volume of water that gets on the curb. Check your sprinkler heads while the system is on and try to adjust them to minimize the amount of water spraying directly on the curbing. If you have just planted sod and are watering more frequently, efflorescence may appear more readily. Be patient, wait for your lawn to get established, turn the watering off for a few days and clean the border after it dries. A solution of 50/50 vinegar and water with a light brushing will remove the efflorescence. You may have to do this a few times, eventually, the efflorescence should go away. CurbScapes of New York includes “Efflorguard” in every concrete border mix to minimize the chance of efflorescence and keep the colors looking rich and vibrant.
7) Once in a while a curb will look “splotchy” for a few days while it is curing. This is normal as concrete cures and is not to be confused with efflorescence. Concrete is darker in color when first installed and will lighten as it dries. It will take approximately 28 days to fully cure.
8) If the curbing becomes damaged we will come back to make necessary repairs; however, there is a $300.00 minimum charge for this service. An exact estimate will be prepared after we have had a chance to evaluate the damage. Repairs are difficult to make in colored concrete. A perfect color matches is nearly impossible to achieve. If the damage is very minor, it is sometimes advisable to leave it alone because the repair can be more noticeable then the problem.
9) Cracking- Concrete borders like any other type of concrete can and will crack. We experience very little cracking in our product and every effort is made to minimize it with control joints. CurbScapes of New York places control joints approximately 3 feet apart to control cracking. If cracking does occur, it normally would be in the control joint. If cracking occurs out of the control joint we can repair it during the warranty period. A warning however: it is important to note that repairs can be difficult to make in colored concrete. It is nearly impossible to get a perfect color match. Sometimes the “cure is worse than the ill”. A hairline crack is much less noticeable than a patch or discoloration in the border.
10) When curbing is installed as a retrofit (grass already in place), there will be a small amount of concrete on the ground between the grass and the curb. It is very difficult to remove concrete when it is wet. After the 24 hour curing period it can easily be picked up and thrown away. Since we have not included a return trip in the price of our curbing to do this, we ask that you take a few minutes to remove any excess concrete. This will allow your grass to grow back against the curb. You may want to place sand or dirt in this area as well to assist in the re-growth.
11) Your landscape curbing has a 1 year warranty against defects in materials and workmanship. It will be replaced at no charge if the defect is caused by the materials used or improper installation by our workmen. Our warranty does not cover damage as a result of tree roots, ground movement or soil settlement. If curbs are against walkways or driveways there is no warranty on the borders due to the inherent movement of walkways and driveways.
12) Damage to sprinkler lines, telephone lines, cable TV, or other buried items by our equipment or our staff is not our responsibility. Please inform us before work commences if we may run into these during our installation.
Thank you for choosing CurbScapes of New York. We know you will enjoy it for years to come. If you have any questions or comments please call us at (518) 383-CURB. We appreciate your business!